PDA

View Full Version : Ningal down?



Parsons
06-11-2012, 04:14 AM
Anyone else getting a server not found message?

romars
06-11-2012, 07:46 AM
It's down , let's wait ...

Parsons
06-11-2012, 07:47 AM
And hope it wasn't a server wipe

ChickenHawk07
06-11-2012, 09:32 AM
Yeah it's down for me as well.

JetJaguar2000
06-11-2012, 11:21 AM
There are too many "N" servers. I just logged in to Nihasa or something thinking it was Ningal, and was shocked when I thought the game had been reset (first time logging in to this server).

That said, it wouldn't surprise me at all if Ningal was wiped. Hah!

athros
06-11-2012, 02:22 PM
I can't see Nihasa or Ningal.

Syelnicar
06-11-2012, 03:54 PM
I was doing so well on Ningal...

d4d
06-11-2012, 04:56 PM
I do not mind if technical problem occurs. Shit happens. I understand that.
What infuriate me tho, is that there is no communication about it.

What the hell is happening with those servers? Are they down for good? What is the ETA…

Leedot
06-11-2012, 05:01 PM
I just got off the phone with Tsagoth - tech support is on vacation today (about 100 miles away from a computer) so it looks like the servers will be down until 6pm EST. If we can get them back up before then we will.

ChickenHawk07
06-11-2012, 05:37 PM
Why did it take so long to get Information into what happened and what was being done to rectify the problem?

Syelnicar
06-11-2012, 06:29 PM
Talk about a bad day for tech support to take off ;)

d4d
06-11-2012, 07:22 PM
I just got off the phone with Tsagoth - tech support is on vacation today (about 100 miles away from a computer) so it looks like the servers will be down until 6pm EST. If we can get them back up before then we will.

Thank you for that.
Let him enjoy his vacation... But keep us informed.

Leedot
06-11-2012, 07:31 PM
The delay was largely because I'm on the west coast I didn't realize things had gone awry until I woke up this morning.

Syelnicar
06-11-2012, 07:47 PM
The delay was largely because I'm on the west coast I didn't realize things had gone awry until I woke up this morning.

I thought game devs were supposed to be psychic, especially during sleep. ;)

Tsagoth
06-11-2012, 10:44 PM
Ningal and Nisaha appear to have database issues which are preventing their restart. I am working on a code patch to bypass the errors. Some harvesters may not resume their routes if I am successful as they appear to have invalid destinations.

Tsagoth
06-11-2012, 11:35 PM
Ningal and Nisaha have returned to service. Their status is...interesting. Let me know of any anomalies, and I don't mean the blackhole kind.

ChickenHawk07
06-12-2012, 12:19 AM
Ningal and Nisaha have returned to service. Their status is...interesting. Let me know of any anomalies, and I don't mean the blackhole kind.

Thanks for the quick fix. Sorry this interrupted your vacation :-(

Tsagoth
06-12-2012, 02:14 AM
I wasn't on vacation, I just dared to leave the house. :p

Daniel Noah
06-12-2012, 05:29 PM
I've got an issue, when the server came back up I get a repeating message that I have an open dialog I need to close to continue. I don't know how to fix that, & hitting any button just brings the message up again

Tsagoth
06-12-2012, 06:24 PM
What if you forcequit the app ?