Ningal down?

Talk about a bad day for tech support to take off ;)

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Originally Posted by Leedot

I just got off the phone with Tsagoth - tech support is on vacation today (about 100 miles away from a computer) so it looks like the servers will be down until 6pm EST. If we can get them back up before then we will.

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Thank you for that.
Let him enjoy his vacation... But keep us informed.

The delay was largely because I'm on the west coast I didn't realize things had gone awry until I woke up this morning.

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Originally Posted by Leedot

The delay was largely because I'm on the west coast I didn't realize things had gone awry until I woke up this morning.

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I thought game devs were supposed to be psychic, especially during sleep. ;)

Ningal and Nisaha appear to have database issues which are preventing their restart. I am working on a code patch to bypass the errors. Some harvesters may not resume their routes if I am successful as they appear to have invalid destinations.

Ningal and Nisaha have returned to service. Their status is...interesting. Let me know of any anomalies, and I don't mean the blackhole kind.

Quote:

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Originally Posted by Tsagoth

Ningal and Nisaha have returned to service. Their status is...interesting. Let me know of any anomalies, and I don't mean the blackhole kind.

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Thanks for the quick fix. Sorry this interrupted your vacation :-(

I wasn't on vacation, I just dared to leave the house. :p

I've got an issue, when the server came back up I get a repeating message that I have an open dialog I need to close to continue. I don't know how to fix that, & hitting any button just brings the message up again

What if you forcequit the app ?