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Just out of curiosity, did you register an account or are you playing unregistered? I was looking for an answer to your problem and all I cam up with was trying to auto login with an unregistered account does not work. You have to hit log in and select play unregistered and then select your character.
If that isn't the issue, then I'll have to defer to the developers. Hope you get it sorted.
I appreciate your help, but the thing is I went to uni today in the city and managed to get the game working over the university's WiFi and over my 3G network, and everything worked fine, but when I got home and tried playing it over both 3G and WiFi it didn't work...odd.